Below are some of Just Audio Repair Centers most frequently asked questions. Don't see the answer to yours? Call us 410-882-4360


I have a home audio unit that needs repair, what do I do now?

Bring your equipment in anytime during business hours (no appointment necessary).

There is a $60 diagnostic fee when you drop a unit off. This fee is non-refundable (it covers our technicians time diagnosing your unit) but is applied towards any repair cost.

Our staff will check your unit in and ask you a few questions regarding what issues you are experiencing.

Our technicians are running about 15-20 business days before evaluation. Please also allow a few additional days for troubleshooting/parts research. Once diagnosed they will call you with an estimate for repair.


How does your pro audio repair process work?

Bring your equipment in anytime during business hours (no appointment necessary).

There is a $60 diagnostic fee when you drop a unit off. This fee is non-refundable (it covers our technicians time diagnosing your unit) but is applied towards any repair cost.

Our staff will check your unit in and ask you a few questions regarding what issues you are experiencing.

Evaluation time for pro equipment is currently 3-5 business days.

Once diagnosed they will call you with an estimate for repair.


I can't wait 15-20 business days for a diagnostic, what can I do?

We offer a RUSH service in which your equipment will be looked at by our technicians for evaluation within 24 to 48 hours of drop off. This service is an additional $50 charge that is not applied to your repair cost.

We also have a large selection of pre-owned audio equipment available in store. If you bring in your broken unit we will give you 10% off any in store purchase and you will leave with a working unit!


Do you sell audio equipment?

Of course! We have a large selection that constantly changes. We sell everything from Vintage to Brand New equipment.


Do you buy audio equipment?

We purchase vintage audio equipment.

We also allow you to trade equipment in for store credit towards future purchases (this can not be applied towards a repair).

Trade in non-working equipment for 10% off any in store purchase!


Do you repair car audio?

No. We do not repair any type of car audio.


Do you repair tv's?

Yes, we repair Samsung TV's ONLY. View out TV Repair information here.